The Methodist Hospital garnered a top patient satisfaction award from Press Ganey, a national consulting firm focused on improving health care performance. Methodist was one of three academic medical centers honored with the Patient Voice Award out of 92 insititutions.

The director of service quality, Peggy Creany said, "Extraordinary patient care continues to be a top priority at Methodist. We focus on providing the highest quality health care, with a personalized service approach. Our values-driven culture is the foundation for all our interactions with patients, guests and each other."

Health care systems are evaluated by a national standardized survey named, the Hospital Consumer Assessment of Healthcare Providers and Systems, or HCAHPS, which gauges patients’ views of their experiences at a hospital. Before this survey there was no national standard.

"Through the dedication and commitment of our employees and physicians, Methodist continues to set itself apart as a leading academic medical center for care and for patient satisfaction. We are privileged and honored to accept this award on behalf of our employees and physicians," said Creany.